Customer reviews of Twyford Motor Company Ltd

By David S on 21 July 2020 | Verified purchase

Open and honest seller from start to finish. Nothing too much of a problem. Wouldn't hesitate to buy from them again and recommend them to anyone looking for a car. Thanks.

By pete G on 06 October 2019 | Verified purchase

Genuine seller who offered a realistic description of the car before I viewed it. Nice guy also !

By graeme M on 26 September 2019 | Verified purchase

Nothing was too much trouble! Buying from Northumberland and unable to visit and see the vehicle meant a whole range of questions and assurances were sought on condition, road-worthiness (despite a current MOT), servicing and documentation. This was a first car for my son and I was very nervous about finding something that I'd feel safe in him going out in, so quite a responsibility. Twyford were professional, polite and made sure any concerns were dealt with quickly and efficiently and he went the extra mile on tyres, MOT advisories and even took the car to a third-party for addition reassurance before delivering direct to us. A pleasure to deal with and great to know that there are dealers out there who defy the negative used-car dealer reputation. Be clear and direct on what you want and Twyford will provide an honest response, whether good or bad. On delivery we had 'no surprises' and that is a wonderful sign in itself. I'd be delighted to use Twyford again.

By shayne R on 30 August 2019 | Verified purchase

Twyfords owner couldn’t do enough to get the car I bought to me in time for a family holiday. He kept me up to date with every step of getting a software update from a main ford dealer and transporting the car to me. Really happy with the car and would definitely buy again from Twyford motors.

By raymond P on 29 August 2019 | Verified purchase

Vehicle described accurately, very honest guy with great communication, always happy to answer any questions I had.

By ian H on 18 August 2019 | Verified purchase

Excellent bloke,i was looking for a certain car and when i rang him up he went out of his way to help me purchase my car.highy recommended

By phillip J on 18 June 2019 | Verified purchase

Fast response to enquiry of vehicle, very helpful, no pressure in viewing and even got a cuppa ! Fuel was covered for journey home and great after sale care when a problem with the stereo arose. Love the vehicle and very happy with the whole experience. Top Guy !

By ian D on 13 June 2019 | Verified purchase

I had been to see many cars, and I was getting disillusioned. However, this trader has an open and warm approach, and we liked the car. The 5 star difference for me was that my mechanic could not inspect the car in Birmingham for over a week, and the seller actually drove the car to my mechanic in Northampton, at his own expense and time, to let it be inspected. This showed that not only was he confident in the car, but that he was willing to go the extra mile to satisfy his customers needs. He stuck to every word, guarantee and time that he offered, and made our experience thoroughly easy. I recommend this dealer and it was so pleasing to find someone so genuine and helpful.

By Harry W on 29 May 2019 | Verified purchase

Excellent service, a very pleasant chap to deal with. I will recommend him to friends and family

By micheal L on 12 April 2019 | Verified purchase

From answering the first phone call right through to purchasing a fantastic car, T at Twyford Motors was extremely personable and open and honest making the whole buying process simple. T was very knowledgable and couldn’t do enough for me to ensure all questions were answered! Even once purchased he didn’t stop there ... sending forms off for me, helping with taxing the vehicle, providing a warranty and even a courtesy call the following day to ensure I got home safe and that I was happy with the car! Without doubt one of the best car dealers I’ve ever worked with and would 100% recommend calling Twyford for your next car purchase!! I will definitely be back in the future and recommending friends and family! Great guy, great service, great company!!!